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We are organizing practice groups on various topics. These practice groups
will be working together to share knowledge and build tools for practitioners.
As a member of CPsquare you can actively join any number of practice group. In
addition, you have access to the work of all practice groups. The practice groups
in Wave 1 are the ones we are now organizing. In Wave 2 are others we are thinking
about for the near future. We invite you to consider which practice groups you
are interested in joining, whether you join as an active participant, take a leadership
role or even get one going. Wave 1: under construction
Internal/external consultants - Domain:
providing coaching and advice for communities and/or running a community-based
knowledge initiative
- Members: support team or internal consultants,
external consultants, CKO's, CLO's, corporate university or training program leaders
- Issues: designing an organization-wide knowledge initiative, methods
for launching new communities and developing established ones, linking communities
and business processes (teams, BU's, etc.), measures, and working with executive
sponsors.
Coordinators - Domain: providing leadership
to cultivate vibrant communities that effectively serve members and their stakeholders
- Members: community coordinators and other community leaders
- Issues:
starting up a new community or reviving an existing one, bringing members
together, fostering a community spirit, encouraging participation, designing events
for members to share knowledge or co-consult on cases and problems, dealing with
community group dynamics, facilitating meetings (face-to-face and online), stewarding
the practice, building a knowledge base, etc.
Technology - Domain:
community-oriented technologies and their use
- Members: technologists,
vendors, customers, and users—who design, buy, customize, and deploy collaborative
technologies, taxonomies, and knowledge bases
- Issues: understanding
what technologies are best for what purposes, following the evolving technology
market, benchmarking and comparing systems, addressing organizational, social
and behavioral issues for effective deployment and use of technology, pricing
and budget issues
Community governance - Domain: governance
challenges, models, and structures for communities
- Members: community
leaders, internal and external consultants, executive sponsors, CKO's and CLO's,
"knowledge board" members who guide an organization-wide initiative, etc.
- Issues:
designing a governance structure for a community of practice, honoring the values
of members, creating sub-committees and coordinating an overall governance process,
understanding the role and function of a top-level advisory group, selecting members
for various committees, making sure all the constituencies have a voice, avoiding
bureaucracy.
Customer communities - Domain: organizing
and sustaining productive communities among customers
- Members: Internal
and external consultants, executives of both provider and customer organizations,
product-development and marketing managers
- Issues: starting a customer
community, orienting members, building on traditional focus groups, understanding
how a community approach is different, leveraging both the ideas and relation-building
benefits for the organization and for members, helping customers share knowledge
about how to use and adapt an organization's products and services and take advantage
of what others have learned from experience, getting leading customers to work
closely with the organization to develop new products and services
Associations
- Domain: applying a community-based approach to associations, professional
societies, and other non-profit groups
- Members: executive directors
and staff, volunteer program leaders, leading professionals in their field, etc.
- Issues: transforming an association that focuses primarily on
informal networking, professional news, certification, and advocacy into one that
provides rich opportunities for peer-to-peer learning; finding clusters of members
who share particular problems and interests; providing more systematic ways to
connect with peers with shared interests; cultivating "sub-communities";
building the association's capacity to provide an infrastructure so members can
share knowledge, publish their work, and find colleagues who share a question
or have an answer
Agriculture research and communities
- Domain: applying a community-based approach to the conduct
and dissemination of agricultural research
- Members: researchers in
agriculture, development specialists and consultants, members of international
agencies
- Issues: creating partnerships between local practitioners
and researchers; understanding local customs; translating among perspectives;
addressing issues of culture, power, and institutional transformation
Healthcare
- Domain: community-based initiatives throughout the healthcare
systems in many different countries: how communities have been developed, what
works well, what innovations have resulted.
- Members: health professionals
in the entire healthcare system, from researchers to practitioners at a range
of levels
- Issues: time efficiency of communities in a stressed system,
attracting appropriate investment and involvement
Wave
2: under consideration CPtoolkit Executive sponsors Community-based
approach to training Global communities School leadership Community-based
associations City development (World design) Government inter-agency communities
Cross-government innovation Baby boomers issues: dealing with retirement
R&D/Product-development/Innovation Mergers & acquisitions Sales force
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